Privacy policy
Last updated: February 23, 2026
This Privacy Policy describes how Look Jewels (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lookjewels.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services and our users.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, or can reasonably be associated with you.
Information We Collect Directly from You
- Basic contact details including your name, address, phone number, and email address.
- Order information including billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including login credentials.
- Shopping information including items viewed, added to cart, or wishlisted.
- Customer support information including communications sent to us.
Some features may require you to provide certain information. If you choose not to provide it, certain Services may not function properly.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. This may include device information, browser type, IP address, and interaction data.
Information We Obtain from Third Parties
- Service providers who support our store, such as Shopify.
- Payment processors who securely process your payments.
- Shipping and fulfillment partners.
- Analytics and IT service providers.
We do not store complete credit card numbers on our servers. Payments are processed securely by third-party providers.
How We Use Your Personal Information
- Providing Products and Services. To process payments, fulfill orders, manage accounts, arrange shipping, and handle returns or exchanges.
- Marketing and Advertising. To send promotional communications where permitted by law. You may unsubscribe at any time.
- Security and Fraud Prevention. To detect and prevent fraudulent or malicious activity.
- Communicating with you. To provide customer support and improve our Services.
Cookies
We use cookies to operate and improve our Site. For more information about Shopify-related cookies, please visit https://www.shopify.com/legal/cookies.
You may disable cookies in your browser settings. Please note that disabling cookies may impact functionality.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
- With vendors who perform services on our behalf (such as payment processing, shipping, cloud storage, analytics, and customer support).
- With advertising and marketing partners (such as Meta and Google) to deliver relevant advertisements and measure advertising performance.
- With service providers such as Shopify to operate our online store.
- To comply with legal obligations or protect our rights.
In the past 12 months, we may have disclosed the following categories of personal information for the purposes described above:
| Category of Personal Information | Categories of Recipients |
|---|---|
|
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We do not sell personal information in exchange for monetary compensation. However, we may share certain information with advertising partners to deliver personalized advertisements, as permitted by applicable law.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Data
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Security and Retention of Your Information
We implement commercially reasonable safeguards to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to fulfill our business and legal obligations.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal information.
- Right to Access
- Right to Delete
- Right to Correct
- Right to Data Portability
- Withdrawal of Consent
To exercise your rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority where applicable.
International Users
Your personal information may be processed outside your country, including in the United States or other jurisdictions where our service providers operate.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: support@lookjewels.com
Phone: +91 8824923735
Address: Look Jewels
Shop No. 277, 2nd Floor
Somani Tower
Kishanpole Bazar
Jaipur, Rajasthan 302003
India